Building the systems that make better products possible — and the products people love to use
I build products and the systems beneath them: reusable foundations that make an organization better at building what comes next. Some product work solves one problem well. I'm drawn to the layer underneath: the reusable capabilities that make whatever comes next easier to ship.
My work sits where product strategy, software, and organizational design meet. I care about root problems over quick fixes, shared foundations over duplicated effort, and configurable systems many teams can build on instead of rebuilding the same thing again and again. The goal is simple: create the conditions that let more people do better work.
Working software is how I think out loud. I build prototypes early, not just to test an idea but to create alignment: turning strategy into something a team can react to, argue with, and improve together. AI has become part of how I do that: an amplifier for good product judgment, not a replacement for it.
Today I'm a platform product manager at Zillow, working on the identity and personalization foundations that make customer experiences smarter over time. On the side, I build practical software and AI-enabled tools under Sprout Works , a small personal studio. Across all of it, I'm after the same thing: software that fits how people already work, instead of asking people to bend around it.
“The best products don't just solve one problem. They make the next set of problems easier to solve.”
I work on the foundations that make customer experiences smarter over time—the identity and personalization capabilities that let Zillow's products recognize, remember, and adapt to each person. The interesting problem isn't any single feature; it's building shared capabilities many teams can draw on, so better experiences get easier to ship the more we invest. I lean on prototypes and working software to move decisions forward, and on product operations that improve how the organization builds—not just what it ships.
My side studio—a nights-and-weekends outlet for building iOS, Mac, and web apps end to end, plus small AI-enabled tools shaped to how people actually work. It keeps my hands in the whole lifecycle of shipping software, from first prototype to the App Store.
I founded a new CTO-aligned function to drive organizational excellence—improving how product, engineering, and design deliver together. The lasting infrastructure was a set of maturity frameworks and a strategic portfolio model that kept the organization aligned on cross-cutting priorities and accelerated high-impact delivery.
I sat between product and the business, translating product strategy into multi-year platform roadmaps backed by KPIs and financial forecasts. The work that kept paying was the planning machinery itself—streamlined business reviews and a shift of headcount toward lower-cost markets that drove run-rate cost reductions rather than one-time savings.
I led the TPM team modernizing 3,000+ services onto new data centers and the cloud. Rather than run it as a one-off migration, we built the machinery to keep it moving—an AI-driven migration scheduling platform, compliance tooling, and BI dashboards that gave program and executive teams real-time visibility.
I led the cross-functional programs securing operational continuity for 15 Critical Operations designated by the Federal Reserve, FDIC, and OCC. What endured was the deep coordination built across business, infrastructure, and compliance teams—a continuity foundation strong enough to earn full regulatory approval.
I owned UX and roadmap for a global learning management system serving 250,000+ employees. The durable layer was personalization grounded in behavior analytics—a data-driven experience delivered to 100,000+ users and held to measurable outcomes.
I was the operational backbone for a $10B+, 50,000+ person technology organization, owning annual planning end to end—from investment prioritization through resource and location strategy. The system that stuck was a set of executive performance dashboards, built in Tableau and adopted by both the technology and company operating committees as the authoritative view of organizational health.
Sprout Works is my small side studio — where I build practical software and AI-enabled tools for the fun of it.
